Payment and return
1. Bank card
How to pay:
- Make an order on the site and you will be automatically directed to the PayPal payment system, on the last stepwhere, you will be offered to pay online by filling in your card details.
- Online payment is made through the PayPal system, Visa, MasterCard, Maestro and other.
- The service is free, with no additional fees or interests
- The secure payment page of the PayPal system will display the account number, service name, account amount and currency of payment. EEnter your debit card details - number, name on the card, expiration date, CVV2/CVC2 code and e-mail address to receive an electronic card check and click "Pay".
- If your card and bank support the 3D-Secure security standard, you may be prompted to enter your secret 3D-Secure password. To get your 3D-Secure password.
- As a result of the payment made with a bank card card-check will be formed in electronic form (sent to your e-mail address specified when entering the details of the payment), reflecting the details of the payment transaction and is confirmation of the payment transaction. Save the check for reconciliation with the card account statement (in order to confirm transactions in case of disputable situations).
- Payment by bank card in PayPal system is convenient and safe. Data transfer during the payment process is carried out in the secure mode TLS 1.2 with the length of the encryption key 256 bits using 3-D Secure Verified by VISA and MasterCard Secure Code technologies.
- The service provider protects your bank card data confirmed by PCI DSS 3.1 security standard.
- The information is transmitted via closed banking networks with the highest level of reliability.
- The Processing Center does not transfer your bank card details to our company or other third parties.
- Repayment of money: in case of cancellation of the order, the refund will be made by the Seller in the form in which the payment for the Goods (Services) was made, within the time limits established by Spanish legislation. The funds shall be returned to the card from which the payment was made.
2.PayPal system
How to pay in PayPal system:
- Make an order on the site and on the last step of order processing, you will be automatically redirected to the PayPal payment system, where you will be offered to pay online, entering the necessary data.
- Online payment is made through the PayPal system. You have to be registered in PayPal and have an appropriate PayPal account.
- The service is free, with no additional fees or interest.
- As a result of the payment made using PayPal, a check will be generated electronically (sent to your e-mail address specified when entering the details for payment), reflecting the details of the payment transaction and being a confirmation of the payment transaction. Save the check for reconciliation with your PayPal account statement (in order to confirm transactions in case of disputable situations).
- Repayment of money: in case of cancellation of the order, the refund will be made by the Seller in the form in which the payment for the Goods (Services) was made, within the time limits established by Spanish legislation. The funds shall be returned to PayPal account from which the payment was made.
3. Return and exchange
How to exchange or return the commodity?
- Inform us by any means available about the wish and reason to return or exchange the commodity.
- Fill in the Return Merchandise Request Form, to resolve your question as soon as possible.
- We will pick up the commodity for replacement or return your money in specified period.
What does it take to exchange or return the commodity?
- The commodity and its packaging
- The cash voucher (electronic)
Detailed rules and conditions on "Return and exchange" of goods you can read in the Offer Agreement paragraphs №7, №8.
Fill out the form:
- Enter your First and Last Name, phone number and email address.
- Also select the reason for the appeal: Return, Exchange or Warranty claim.
- Briefly describe the reason for your appeal.
- Upload a good picture of the product and its cheque that caused the appeal .
- Click the Send button.